Cingo Operational Updates

By: Amye Roberson on October 16th, 2018

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Cingo Operational Updates

Cingo News

Service interruptions and operational updates for Cingo in Georgia and South Carolina will be posted here.

 

Update: Phones are Now Operational

Tuesday, October 16, 2018

We were experiencing intermittent problems with our phone system, though 99% of calls were functioning properly. This issue has now been resolved. We apologize for any inconvenience you may have experienced during this time. The Cingo Care Center is available by email or directly through our website.

 

Update: Cingo Care Center Now Open

Thursday, October 11, 2018

Due to inclement weather conditions and a mandatory curfew, Cingo's Operation Center was closed until 1:00 pm on Thursday, October 11.  The Care Center has now resumed normal operations. Voicemails and emails will be returned as quickly as possible, and customer appointments planned for Thursday will be rescheduled. Thank you for your patience.

 

Update: Phones are Now Operational

Monday, July 30, 2018

We were experiencing problems with our phone system resulting in a company-wide service outage.  Phones are now operational.  We apologize for the inconvenience. The Cingo Care Center is available by email or directly through our website.

 

Update: Phones are Now Operational

Friday, July 13, 2018

We were experiencing problems with our phone system resulting in company-wide service outage. Phones are now operational as of 9:30 A.M. We apologize for the inconvenience. The Cingo Care Center is available by email or directly through our website.

 

Weather Update for Augusta

Tuesday, March 6, 2018

Due to inclement weather in the Augusta area, visits for 3/6/18 are being rescheduled. Cingo team members are contacting customers and, in most cases, will reschedule for Saturday, March 10th. Please contact us with any questions or concerns. The Cingo Care Center is available directly through our website or at 800-726-0083.

 

Company-Wide Training

Friday, January 19, 2018

We like to think of our team as happy people making people happy. In fact, it’s one of our core values. Continuing education and regular customer service training are a key to our success. On Friday, January 19th, our offices will be closed while the entire Cingo team attends company-wide training. All messages will be returned after 3pm.

 

Winter Weather in Metro Atlanta

Thursday, January 18, 2018

Atlanta operations have resumed today after winter weather conditions forced closure on 1/17/18. The Care Center is available directly through our website or at 800-726-0083.

Wednesday, January 17, 2018

Due to winter weather conditions, pest control appointments in the Atlanta area are being rescheduled.